If you wish to return your order, we apologize for any inconvenience, but we do not accept returns for food products. However, if you have any concerns regarding your received order, please contact us within 24 hours of the delivery. We will make every effort to address your concerns and provide a satisfactory resolution.
We offer refunds on a case-by-case basis. Please contact us if you have any concerns about your order.
If a refund is applicable for a customer, it will be initiated exclusively to your SButter Wallet balance. No refunds will be issued to your bank account, credit card, or any other external payment method. You can use this wallet balance to purchase any product onn SButter website.
SButter reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
It’s always advisable to carefully read and understand the return and refund policy before making a purchase, so that you are aware of all the policies and procedures.
We hope this policy helps you understand our return & refund process. For any further queries or assistance, please contact our customer support team here.
Thank you for choosing SButter for your nut butter needs. We hope you have a great experience shopping with us 🙂